AT Manishadiamond shall accept returns within 15 days, if you are not happy with the product.

Manishadiamond will refund the full cost of the item EXCLUDING shipping, handling insurance and re-stocking charges.

The re-stocking charges will be 10%

However, Manishadiamond will refund 100% amount if there is any manufacturing defect found.

Custom or special orders, personalized and engraved items, resized items cannot be returned for a refund or exchanged unless there is a manufacturing defect at our end.

Please follow this simple procedure for refund-

1. Collect the RMA ( Return MATERIAL AUTHORISATION ) from the Manishadiamond by separate mail , phone or fax .
2. Secure your item(s) and all the original packing materials, including the diamond certificate if appropriate, in a plainly wrapped cardboard box (the post office has these available if you do not).
3. Send the package by international courier, as this is the safest way to ship high-value items. For your protection, please insure the package for the full amount of the invoice plus shipping charges. However if the value of the items being returned is over $500, we recommend sending the package via UPS ,as FedEx will not insure goods over $500. Manishadiamond is not responsible for items lost or damaged while shipping . We shall also not pay any customs duty/VAT if at all to be paid while returning the product.
4. Clearly print your name and address on the outside of the package in the return area.

Please be careful: You should NOT write Manishadiamond, jewelry, diamonds or other luxury-related words anywhere on the package, as this invites possible theft of the package.

Returns are simple, but are subject to certain rules:

Packages without a RMA will not be accepted for refund.

The item MUST be received at Manishadiamond WITHIN FIFTEEN (15) DAYS for the refund. Any items received after this period will not be accepted for refund.

Each item must be returned in the same condition as it was sent, unworn and undamaged. Damaged goods due to client negligence will not be accepted for refund.

The original Manishadiamond security packing must still be with the item in order for refunds to be processed. MANISHA DIAMOND will not process the refund otherwise.

If you received a gift that was purchased at Manishadiamond and wish to return it, please mention the RMA on the Manishadiamond address label. As with any purchase, the gift recipient can return the item for exchange. However, if you wish to return the gift for a refund, please note that the refund will be issued to the gift purchaser and not the recipient. We do not offer Gift Certificates at this time.